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Rural Broadband

Starlink Exits Beta and Crosses 1 Million Subscribers Worldwide

DSLBroadband StaffOctober 15, 20226 min read

Two years after sending its first beta kits to eager rural households, SpaceX's Starlink has passed a milestone: over 1 million active subscribers across 36 countries, and the "Better Than Nothing Beta" label is officially gone. The service is now just Starlink — a commercial satellite internet product that has grown faster than any ISP launch in history.

Whether the service can keep improving as it scales is the question that will define satellite broadband's future.

Where Speeds Stand Today

The speed picture has evolved since those early beta days when testers were hitting 150+ Mbps with regularity. The good news: the dropout issues that plagued the beta have largely resolved. Brief outages still occur, but they're down from several per hour to a few per day for most users. The constellation now includes over 3,000 satellites, and the coverage gaps that caused most beta-era disconnections are mostly filled.

The complicated news: average speeds have come down in some areas as subscriber density has increased.

Ookla's Q3 2022 data shows median US Starlink download speeds of about 62 Mbps, down from a peak of around 90 Mbps in mid-2021. Upload speeds remain in the 7-15 Mbps range. Latency is consistently 25-50 ms — dramatically better than geostationary satellite and competitive with terrestrial broadband.

The speed decline isn't because the technology is getting worse. It's because more people are sharing the same satellite capacity. Starlink is a shared resource — each satellite beam serves a geographic area, and the available bandwidth gets divided among all active users in that area. As subscriber density increases in popular areas (particularly suburban locations where users have alternatives), individual speeds decrease.

SpaceX is combating this through two approaches: launching more satellites (including the larger, higher-capacity V2 Mini satellites that began deploying in 2022) and implementing geographic capacity management. In some areas with high demand, Starlink has stopped accepting new subscribers or placed them on waitlists.

New Hardware: The Rectangular Dish

In early 2022, Starlink began shipping a second-generation terminal — a rectangular dish that replaces the original circular "Dishy." The new hardware is smaller, lighter, and cheaper to manufacture, though SpaceX hasn't passed all those savings to consumers.

The rectangular dish has a slightly narrower field of view than the original, which means it's somewhat more sensitive to obstructions. Several users who upgraded from the round dish report needing to adjust placement to maintain the same level of service. The built-in Wi-Fi router in the new kit uses a proprietary mesh system that's adequate for small homes but struggles with larger spaces.

Most significantly, the new dish draws less power — about 50-75 watts compared to 65-100 watts for the original — which reduces the ongoing electricity cost.

Pricing Changes

Starlink's pricing has moved in the wrong direction for consumers:

  • Hardware: The standard kit increased from $499 to $599 in March 2022
  • Monthly service: Rose from $99 to $110 in March 2022
  • Portability add-on: $25/month extra if you want to use the dish at different locations
  • Starlink Premium (business tier): $500/month with a $2,500 terminal, targeting enterprise and maritime customers

The price increases are understandable from a business perspective — SpaceX is still heavily subsidizing the terminal hardware and needs to fund ongoing satellite launches — but they narrow the product's appeal. At $110/month plus $599 upfront, Starlink is significantly more expensive than cable or fiber where those options exist. The value proposition only holds in areas where the alternatives are geostationary satellite, slow DSL, or nothing.

The Impact on HughesNet and Viasat

This is where the story gets interesting. HughesNet and Viasat have dominated rural satellite internet for over a decade, and Starlink is eating their lunch.

HughesNet parent company EchoStar reported flat-to-declining subscriber numbers throughout 2022. Viasat, which completed its acquisition of Inmarsat this year, has pivoted its messaging toward aviation and maritime connectivity — markets where Starlink's consumer-focused approach hasn't yet gained as much traction.

The numbers tell the story: Starlink reached 1 million subscribers in about two years. HughesNet took nearly a decade to reach 1.3 million. When your competitor's product is 3-5x faster with 1/20th the latency at a comparable price, your business model has a problem.

Both HughesNet and Viasat still have advantages in availability (geostationary satellites cover the entire continent without waitlists) and don't require the same clear-sky line of sight. But the performance gap is so large that customers who can get Starlink overwhelmingly choose it.

I wouldn't be surprised if one or both legacy satellite ISPs pivot entirely to enterprise, government, and aviation markets within the next few years. The consumer broadband business is Starlink's to lose.

Backlog and Availability

Despite 1 million subscribers, Starlink hasn't been able to keep up with demand. Hundreds of thousands of potential customers remain on waitlists, particularly in the central and southern United States. Some have been waiting since early 2021.

SpaceX's approach has been to prioritize rural areas over suburban ones — a sensible decision given that rural users have the fewest alternatives. In some suburban areas with existing cable service, waitlist times have stretched past 18 months with no clear timeline for availability.

The Starlink coverage map now shows three categories: "Available" (order and receive in 2-4 weeks), "Waitlist" (order placed, no delivery date), and "Coming Soon" (not yet taking orders). If your area shows "Waitlist," patience is your only option — or consider whether T-Mobile 5G Home Internet or a local fixed wireless provider can bridge the gap.

What Comes Next

SpaceX has several improvements in the pipeline:

  • V2 satellites with 4x the capacity of current satellites, launching on Starship (whenever that's ready for operational missions)
  • Direct-to-cell connectivity through a partnership with T-Mobile, potentially bringing text and basic data service to regular smartphones via Starlink satellites
  • Inter-satellite laser links on newer satellites, reducing reliance on ground stations and potentially improving latency and coverage in remote areas

The fundamental question is whether SpaceX can scale capacity faster than demand grows. At 1 million subscribers, speeds have already declined from beta-era peaks. At 5 million? 10 million? The physics of shared wireless bandwidth don't change just because you have more satellites — though more satellites certainly help.

For rural Americans, Starlink remains the most significant broadband development in years. It's not perfect, it's getting more expensive, and speeds have moderated from those exhilarating early tests. But for the millions of people whose alternative is HughesNet at 25 Mbps with 700 ms latency, Starlink at 60 Mbps with 35 ms latency is still transformative.

The beta is over. The hard part — scaling a satellite constellation to serve millions while maintaining quality — is just beginning.

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